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Privacy Policy for Cakes and More

Welcome to Cakes and More! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://cakesandmore.ie) and purchase our delicious cakes.

1. Who We Are

Cakes and More is dedicated to providing high-quality, handcrafted cakes for various occasions. Our website address is: https://cakesandmore.ie.

2. Information We Collect

When you interact with our website, particularly when making a purchase, we may collect the following information:

  • Personal Information: Your name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card details or other payment information (handled securely through our payment processor).
  • Order Details: Information about the cakes you order, including flavors, sizes, and customizations.
  • Account Information: If you create an account, your username and password (encrypted).
  • Comments and Reviews: If you leave comments or reviews on our website.
  • Cookies and Tracking Data: Information collected through cookies and similar technologies, such as your IP address, browser type, and browsing behavior.
  • Contact Form Data: If you contact us through our contact form.

3. Use of Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and deliver your cake orders.
  • Payment Processing: To securely process your payments.
  • Account Management: To manage your account and provide customer support.
  • Communication: To send you order confirmations, shipping updates, and respond to your inquiries.
  • Marketing: With your consent, to send you promotional offers and newsletters about our cakes and services.
  • Website Improvement: To analyze website usage and improve our services.
  • Legal Compliance: To comply with legal obligations and protect our rights.

4. Payment Processing

We use [Name of Payment Processor, e.g., Stripe, PayPal] to process payments. Your payment information is securely transmitted and processed by them in accordance with their privacy policy. We do not store your full credit card details on our servers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

6. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist us with payment processing, shipping, website hosting, and marketing.
  • Shipping Partners: To deliver your cake orders.
  • Legal Requirements: If required by law or to protect our rights.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For order related data this is usually for the length of time needed for accounting purposes. We retain customer account information as long as the account is active. Comments and review data is kept indefinetly.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of your personal data.
  • Rectification: You can request corrections to inaccurate data.
  • Erasure: You can request deletion of your data (subject to legal obligations).
  • Restriction: You can request to limit how we use your data.
  • Data Portability: You can request to receive your data in a portable format.
  • Objection: You can object to the processing of your data.

To exercise these rights, please contact us using the information below.

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

10. International Data Transfers

Your information may be transferred to and processed in countries outside of your own. We will take appropriate safeguards to ensure your data is protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [Your Contact Email Address]

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